Job Description

Req ID: 354180

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Service Delivery Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Day to Day duties:

• Provide team functional/technical leadership and overall internal team management assistance

• Perform delivery management for Oracle Cloud EPM projects, including support and implementations

• Perform pre-sales support of new Oracle Hyperion related opportunities

• Manage client escalations, support project resourcing changes, and mentoring Oracle Cloud EPM resources

• Support Global Oracle EPM Center of Excellence by championing and implementing practice standards, best practices, and suggesting the same.

• Proactively and frequently communicate with customers to build and maintain a solid working relationship

• Monitor project success, client satisfaction, and project quality; recommend changes and levers to drive improvements.

Requirements:

• 8 or more years of experience managing projects (project outcomes and resources) in Oracle Cloud EPM (some can be Hyperion) technical projects, including application managed services (support.

• 3+ years of experience with Oracle Cloud EPM products, including Financial Consolidation Cloud Services - FCCS, Narrative Reporting, and Enterprise Data Management

• Minimum of 5 years’ experience with project and/or delivery management

• Demonstrate strong leadership and motivation skills with offshore team members to keep them on track, manage quality of delivery, manage escalations, etc.

• Demonstrate strong analytical skills, problem solving/debugging skills

• Experience with software full lifecycle methodology

• Role requires a good attitude, strong business ethics, an analytic mind, the ability to think on your feet, and excellent customer skills

• Self-starter with high motivation to succeed

• Team player with strong results orientation

• Excellent knowledge of financial accounting processes

• Excellent critical thinking and analytical background

• Possess strong presentation and communication skills and the ability to gain the confidence of business      executives

• Strong organization skills and attention to detail

• Highly organized and detailed oriented
• Able to fully utilize Microsoft Office (Word, Excel, PowerPoint)

• Adapt to projects quickly with a can-do attitude

• Ability to perform the roles of Project Manager

• Ability to build relationships with Client and offshore project team members

• Effective communications at project team level, meeting facilitation and presentations

• Effective and persuasive written communications

• Ability to transfer knowledge by coaching, training and mentoring

Travel: This position requires someone who can travel as needed for project requirements.  

Degree:  Undergraduate degree in Information Technology or Finance or equivalent combination of education and work experience.

Nice to Have; (But not a must)

• Graduate degree in Finance preferred

• Corporate Accounting or Controllership experience
• Able to demonstrate an ability to be an advisor to the client in a functional capacity; a consultant to the client and projects in a technical capacity; able to design new applications using information gathered up front

• Recent working experience with FCCS implementations and migrations

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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