eCommerce Solutions Consultant Job at Dynamics ATS, Glenview, IL

M1VuYTk3QUxVMWxaRVNLeEVPOXpCUGxJYUE9PQ==
  • Dynamics ATS
  • Glenview, IL

Job Description

eCommerce Solutions Consultant

 

JOB-10046495

 

Anticipated Start Date

May 15, 2026

 

Location

Glenview, IL

 

Type of Employment

Contract

 

Employer Info

Our client is a provider of electrical, industrial, communications, maintenance, repair, and operating (MRO), and original equipment manufacturer (OEM) products, as well as construction materials and advanced supply chain management/logistics services. With nine distribution centers and roughly 500 branches worldwide, they are a global strategic partner that efficiently and consistently supports customers’ operations, wherever they are located.

 

Job Summary

Responsible for supporting a select group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base.

 

Job Description

  • Lead the demonstration of solutions and training for users on digital technology, provide collateral and updated training documents, and serve as an escalation point to troubleshoot non-standard issues and user onboarding
  • Responsible for supporting a selected group of digital tools and solutions and managing the implementation, business process modifications, project management, training, and communications of those technologies across the organization and targeted user base
  • Leads the demonstration of solutions and training for users on our internally grown digital technology, provides support, updates training documents, and serves as a backup for other team members
  • Tracks open issues to ensure quick response and action from support teams
  • Identify customer needs and help customers use specific features
  • Monitor customer complaints on social media and reach out to provide assistance
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Assists with identifying potential process bottlenecks and works with the management team to resolve issues
  • Follow up with customers to ensure their technical issues are resolved
  • Responding to customer queries promptly and accurately via phone, email, or chat
  • Performs incidental project management, including planning, research, analysis, and implementation of deliverables and action items
  • Maintain a positive attitude and calmly respond to customers' complaints
  • Acts as project sub-task lead on small projects
  • Manage daily tasks

 

Skills Required

  • Experience as a Help Desk/Customer Care Specialist or similar Customer Support role
  • Familiarity with the e-commerce industry is a plus
  • Experience using help desk software and remote support tools
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Detail-oriented
  • Self-starter
  • Ability to quickly diagnose and resolve technical issues
  • Exceptional teamwork and leadership skills to help other technical support workers
  • Ability to learn new technologies, implement their usage within the team, and train others
  • Personable and attentive – excellent customer service skills
  • Strong interpersonal skills

 

Education/Training/Certifications

  • High School Degree or Equivalent

 

Additional Requirements

  • Must be able to pass drug screen & criminal background check 
  • Shift Hours: Mon to Fri, 8:00 am – 5:00 pm CT

 

Pay Rate/Salary

  • $20.00 - $30.00/hr. Compensation will be offered within this posted range based on experience, skills, and market factors

  •  

GAS Energy Staffing LLC is an Equal Opportunity Employer. Employment Decision are made without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws.

 

  •  

 

Job Tags

Full time, Contract work, Local area, Remote work, Worldwide, Shift work

Similar Jobs

Cipla

QC Chemist II - DPI Job at Cipla

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's US Subsidiaries or Affiliates. Job Title: Quality Control (QC) Chemist II FLSA Classification: Full-Time, Exempt Professional... 

MH Energy

Class B Entry Level No Experience Needed CDL B Local Driver Job Job at MH Energy

Class B Entry Level No Experience Needed CDL B Local Driver JobStakebed driving between various construction locations in the Greater Denver Metro AreaPay: Hourly $1150/WeekNational Company, All Local Driving, Health Benefits, Excellent Schedule, No Experience Required... 

LD Trucking

LD Trucking , Dump truck driver , Class B Job at LD Trucking

LD Trucking , Dump truck driver , Class BFranktown, COLORADO , Pay: $15/hrDriving of tandem axle dump truck for new home developments in Denver-metro areaNone at this timeQuestionAnswerCompany NameLD TruckingClass of CDLClass BJob Position/Title Dump truck... 

Lee Health

Ophthalmology Assistant - Pediatrics Ophthalmology - Summerlin Job at Lee Health

 ...Location: Summerlin Peds Ophthalmology -11390 Summerlin Square Drive Fort Myers Beach FL 33931 Department: GCHSWF Peds Ophthalmology - FM Work Type: Full Time Shift: Shift 1/7:15:00 AM to 5:00:00 PM Minimum to Midpoint Pay Rate: $21.54 - $25.31 / hour... 

GD Ordnance and Tactical Systems

2026 Summer Intern (Business Operations) Job at GD Ordnance and Tactical Systems

 ...Responsibilities for this Position 2026 Summer Intern (Business Operations) US-WA-Bothell Job ID: 2026-35820 Type: Intern # of Openings: 1 Category: Finance/Economics Bothell, WA Company Overview General Dynamics Ordnance and Tactical Systems...