Job Description

Data Analyst

Join OURCU: Turning Data into Better Member Experiences

At OURCU, we believe great decisions start with great information, and that behind every number is a person we're here to serve. We're looking for a Data Analyst to help teams across the credit union turn data into clear insights, stronger performance, and a better member experience. You'll work alongside teammates who value collaboration, honesty and trust, and who appreciate fresh thinking and genuine curiosity.

What You'll Do

As a Data Analyst , you'll partner with teams like Lending, Marketing, Finance, Compliance, and IT to understand what matters most to the team, define the right metrics, and deliver reporting and analysis that drives action. Success in this role requires a proactive communication style, including asking thoughtful questions, confirming requirements, and sharing clear updates as work progresses. You'll create and maintain dashboards, perform ad hoc analysis, and help leaders understand trends in member, product, and operational performance.

This role also plays an important part in ensuring report accuracy and consistency- validating data, documenting definitions and logic, and working with IT to resolve data issues. You'll handle sensitive financial and member information with care and help improve data accessibility and reporting efficiency across the organization.

Key Responsibilities

• Design, develop, and maintain dashboards and reports to support business operations and strategic initiatives
• Analyze member, product, and operational data to identify trends and opportunities for growth
• Partner with stakeholders to translate business needs into meaningful analytics and reporting solutions
• Provide strategic and actionable recommendations to optimize revenue, control expenses, and improve the member experience
• Conduct data validation, reconciliation, and quality checks to ensure reporting accuracy
• Investigate and resolve data inconsistencies in collaboration with IT and business teams
• Document reporting logic, data sources, and methodologies for transparency and repeatability
• Build and maintain SQL queries, scripts, data models, and ETL processes to enable reliable reporting and analysis
• Support secure handling of sensitive financial and member data, including appropriate access management
• Identify opportunities to improve processes, reporting efficiency, and data accessibility

We're Seeking Someone Who Is:

• Curious and analytical , with a strong logical approach to turning complex questions into clear metrics and insights
• A problem-solver who can break down ambiguity, identify root causes, and propose practical next steps
• Collaborative , open, and trustworthy, comfortable partnering within and across teams and sharing knowledge
• Detail-oriented and committed to accuracy, consistency, and documentation
• A proactive communicator , providing clear updates and surfacing risks, dependencies, or data limitations early
• Service-minded , embracing our "people helping people" philosophy in day-to-day work by supporting colleagues and keeping the member impact at the center of analysis

Key Qualifications

• Bachelor's degree in Data Analytics, Computer Science, Information Systems, or a related field, or equivalent experience
• 3 to 5 years of experience in data analytics, data engineering, or database management
• Strong SQL skills and experience working with relational databases
• Experience with BI and visualization tools (e.g., Tableau, Power BI)
• Proficiency in Python for data manipulation (e.g., Pandas)
• Understanding of data security and compliance considerations
• Experience in financial services or credit unions (preferred)
• Familiarity with Correlation Keystone, HubSpot, or similar platforms (preferred)
• Experience with Tableau Cloud, managing data sources, and tools such as Airflow; familiarity with dimensional modeling techniques (star/snowflake schemas) (preferred)

Why Join OURCU?

At OURCU, people come first, our members and our employees. You'll work with a collaborative team that values curiosity, ownership, and practical solutions, and you'll have the opportunity to make an impact by helping the credit union serve members better through data-informed decisions.

Benefits Include

• Medical, dental, and vision insurance
• Voluntary insurance plans
• Flexible Spending Account
• Employer-paid life and long-term disability insurance
• 401(k) plan with generous OURCU contributions
• Paid Time Off: vacation, sick leave, and 12 paid holidays annually
• Professional development support, tuition assistance, and career growth opportunities
• Additional perks such as:
  • Free Employee Assistance Program (EAP)
  • Gym reimbursement
  • Discounted VISA rates and enhanced checking accounts
  • Employee-led engagement committees

Compensation & Growth

• Target starting pay is $32.62 to $37.00/hour, depending on relevant qualifications and experience
• Opportunities for growth as you develop your skills and take on more responsibility

Location & Schedule

This is a full-time role with a Monday through Friday schedule, 8:00 a.m.–5:00 p.m. The position is based at OURCU's Downtown Shelton Branch location, with a hybrid schedule available after 6 months of employment (2 days work from home and 3 days in-office), based on business needs and performance.

Ready to Make a Difference?

If you're ready to bring your analytical mindset, technical skills, and collaborative approach to a role that helps teams make smarter decisions and better serve our members, apply today. Join a workplace that supports your development and makes a difference in the community.

OURCU – Serving members with heart, integrity, and local pride!

OURCU is an Equal Opportunity Employer. If you require accommodations during the application process, please contact [email protected] or call us at (800) 426-5657 .

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